Al-Dhakhiliyah Governorate manages the official portal website for electronic governorate services, www.dg.gov.om. The governorate has the right to add to the content of this policy, delete from it, or amend it whenever it wants without the need for prior notice.
The portal values the trust of website visitors and their belief in what it offers and ensures that they maintain the privacy of their information. The website does not collect any personal information unless it is submitted to us voluntarily by participating in any activity that requires the visitor to provide personal information. The website will collect the necessary personal data when the visitor requests any services or information from the site.
Personal data means information received about any identified or identifiable user on the portal. This information is the same information that is requested from an individual when visiting a government department, such as name, address, or phone number. On the other hand, the site collects information for statistical purposes, such as the name of the computer, browser type, name of the service provider, date of visit, pages of the site that the individual visited, and the address of the site that he visited previously.
The “Official Portal for Electronic Governorate Services” uses the data it has obtained for the purpose of responding to service requests appropriately. This information is used to directly meet the visitor’s needs or to improve the network. The “Official Portal for Electronic Governorate Services” website may retain your e-mails or any other information or send them to the relevant government institutions for the purpose of responding to requests and to enhance services.
Al-Dhakhiliyah Governorate maintains records that are used to support government tasks through the filing and document storage system in accordance with the authorization to display records and under the approval of the “Official Portal for Electronic Governorate Services.” When the user creates an account, he agrees that he cannot delete the account from the system, and the data remains registered with the governorate for reference when needed.
Any of the pages or applications of this site may use cookies. These files are small and short files that are stored on the hard disk of the user’s computer. These files are used to track the information that has been stored and to avoid the user from re-providing information every time he uses the websites.
The “Official Portal for Electronic Governorate Services” website is committed to protecting the information available to it or that it obtains and collects. It takes steps to ensure information security, including authentication, monitoring, auditing, and encryption.
